TERMS AND CONDITIONS


1. Booking procedure

An availability request form should be completed and submitted to ensure that the accommodation is available on the dates required. A provisional booking will be held for five working days pending the receipt of a completed booking form and the deposit of 30% of the total cost of the holiday. The booking will then be confirmed by email.

2. Cancellations 


If you wish to cancel your booking, this must be done in writing by the person who signed the booking form, and sent to us by recorded delivery. The date of cancellation will be taken to be the date that we receive this letter. The cancellation charges are the total costo f the booking if you cancel less than 4 weeks before departure

3. Property and Security deposit

The property is let by us on the strict understanding that it will be occupied only by those people named on the booking form. After confirmation of your booking by us, any change of name or additional person must be notified to us in writing and must receive our written consent. Any breach of this condition can result in the group being refused entry or being asked to leave the property. Any client who through unruly behaviour or infringement of accommodation regulations or local laws risks upsetting the enjoyment of other clients or local residents, may be evicted from their accommodation and be requested to find alternative accommodation at their own expense for the remainder of their holiday. The client is responsible for the property and its contents for the duration of the stay, and it is assumed that clients will use the property and its amenities in a careful and responsible manner. This includes ensuring the security of the property, particularly when absent or on departure. You are responsible for ensuring that the property provided is left upon departure in the same condition of cleanliness and repair as upon arrival. It is your responsibility to reimburse the property owner for any loss or damage caused by your failure to respect the property, fixtures or fittings. That´s why we require a security deposit of 200€. This deposit is payable by you on arrival at the property. This must be paid in cash and you should collect it before you depart from the accommodation.

4. Special requests

Any special requests made regarding your arrangements with us should be entered in the relevant space on the booking form when making the booking. These requests will be noted; however, we regret that we cannot guarantee a request will be met. For this reason we do not accept conditional bookings and a request does not form any part of the contract between us.

5. Law and jurisdiction


The contract incorporating these Booking Conditions is governed by Spanish Law and any matters arising out of it are subject to the jurisdiction of the courts of Oviedo.